Help Center

 Important Information (COVID-19)

Our delivery times are delayed due to the current special situation. Your order may take up to 30 business days to arrive at your door. We provide you with the tracking number and you can contact our customer service at any time.

Thank you for your understanding and your support!

We are available at: contact@kitchen-loverss.com at any time for any question.

^{Our products are made in the USA} 

We have warehouses across the globe.

Shipping destinations:

• We ship both locally and worldwide.
• USA is our priority destination.

Shipping times:

Due to the special situation (COVID-19), the transports may be delayed. If this is the case, don't worry. We assure you that you will get your order. We will make sure it is a quick as possible and we thank you for your patience!

• Local orders take 15-25 business days to be delivered to you and we ship within 3 business days.
• International orders take 15-25 business days to be delivered and we ship within same 3 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• The Shipping is FREE for the moment. It might change in the following times due to the situation.

Our main supplier is in China, because we want to offer you the best price ratio. We know that the products are high-quality and at the best price for you!

We are aware of the transportation mode and use the least polluting (environment-firendly delivery).

Don't hesitate to contact us per mail at: contact@kitchen-loverss.com

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

Note that additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email contact@kitchen-loverss.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3 business days.

Our support team is always happy to guide you at any ste: contact@kitchen-loverss.com

After you made your order, we will process it as soon as possible, and you will recieve per mail a tracking number.

You can just click on it and see where it is and when it should arrive.

With the actual special situation (COVID-19), it might take longer than expected. We apologize for that and we thank you for your patience! 

We reply to any email: contact@kitchen-loverss.com

Once you've placed your order, you have 12 hours to change it. After that, your order will have already been processed and we can't help you anymore.

You can write an email at: contact@kitchen-loverss.com

Our mission is to keep our customers happy about the products we offer at the best price and our service!

That's why we offer special discounts to our special Customers per mail.

If you have already ordered on our website, don't hestitate to write to us and you could get your discount too ;)

We have some products in our store that might harm you if they are not used properly.

We take every precaution to avoid an accident with serious securtiy mesures with our suppliers, to deliver you a product of quality and with a security if needed.

We decline all responsibility in the event of an accident related to our products.

We have hundreds of customers, and have never had a problem. If you need help to use a product, we suggest you see the intructions on the sales page of the product, or you can send us an email at : contact@kitchen-loverss.com and we will help you!

We wish you a lot of fun with our products!

The Kitchen Lover's Team